Technical Support

You could be an Solopruner or a multi-national company, but sometimes you need someone to do a job, without all the red tape, budget requests and long lead times.

This is where we step in.

One-Click Support

Click Here. Fill this in.
Accept this. Email this person.

We remove all of that with our One-Click Support.
We have one support form that’s accessible without logging in.

Don’t worry though, we still include the ability to book calls, see your videos, save your how-to’s and send emails if needed, but we aim for One-Click Support in 98% of all support issues.

  • SUPPORT FORM

    It all begins with our simple form, this form can be accesed from any type of device, from our homepage, enabling you to upload, screenshots, videos or attachments. We do accept letter

  • WATCH & LEARN

    Regardless of the task you send to us, we always aim to Record the fix & Explain why we do it this way.
    We can deliver a PDF step by step guide or a Video or both.

  • WAIT IN STYLE

    We will quickly and efficiently jump onto your task and find the best solution. We will show you how it would be done, and with every solution we will deliver pros and cons for what we would do. The vast majority of the time, there will be no additional cost, but sometimes difficult or tricky issues require an payment to a third party.

What Tasks We Do?

Do you want to see what sort of Tasks we can do?

 You'll receive a how-to-complete video, so not only will you get the job done, but you'll also learn how to do it.

We don't want to just tell us that you can have your issue fixed for you, or that you don't have to learn how to do it yourself the next time. We'll fix your issue, but we'll also film how to do it so you can learn how to do it next time. We won't include video editing or image editing in our videos, and this isn’t done if you don’t want it.

What People Say About Us!

  • Ben’s addition to our team has been unparalleled! He’s incredibly resourceful and ingenuously creative. Helping us to solve unaddressed problems and seize hidden opportunities. Can’t recommend him enough!

    Jamal

  • Ben is extremely knowledgeable about all forms of digital media and can put his hand to any tech problem. He's honest about what can and can't be done. He looks for cost effective solutions and is always seeking to improve his knowledge and skillset.

    Lee

  • Ben was very professional and made me me feel comfortable working with a new type of media to help promote my business.

    Ian

  • I have worked with Ben for around 3 years. He is professional and is very knowledgeable in what he does. His work designing my website and his videos he produces have helped me by gaining high end contracts because of the quality. I would not work with anyone else top bloke top company.

    Craig

  • Knowledgeable, fun and fantastic to work with. We have worked together on a few projects and he has a natural eye.

    Toby

  • Ben is so far ahead of the curve with his ideas, his work ethic and attention to detail is next level . The best person in my opinion to drive your business to the next level , and and an all round nice guy

    Chris

  • One of the best content creators we’ve ever worked with!

    Alex

  • A1 service from start to finish. Lots of ideas and knowledge to boost the marketing campaign of our new business. The build up has been Fk great So far & we’ve had loads of interaction plus we’re not even open yet.

    Andrew

  • Ben is creative and can put my ideas into an orderly form which makes sense for a website design. He is very knowledgeable about what can be done and is very good at bringing a thought process to life.

    Charlie

This is for you if:

If you need to hand off certain technical tasks to be done.

You have a regular or a one off task

You want a simply and easy way to tell us how you need help.

You don’t have time to jump on call after call after call. We get the tasking done and then we do it.

This isn’t for you if:

You need large jobs completed, like Website Rebuilds or Multi step tasks.

If you need custom code creating for every task

If you need to micromanage and be involved in every stage and every step.

You don’t have full access to accounts i.e. you want a social media set up, already have a page but don’t have access.

This may also not be for you if you need to have & jump on multiple calls to just get the task completed, we don’t do that.

Choose your plan

Single Task Support
£75.00
One time
✓ Video Editing (10 Min Video. More can be edited later)
✓ Image Editing (500 Images)
✓ Add Third Party Plugin or widget to Squarespace
✓ Squarespace Editing
✓ SEO Set up

Popular

Technical Support - Level 1
£500.00
Every month
£5,000.00
Every year
✓ Upto 10 Task Requests a Month
✓ Includes Squarespace Masterclass Course
✓ Includes all Plugins, add-ons and Templates
✓ Upto 500 Images a Month
✓ Social Media Graphic Creation (Asset Creation not Included)
Technical Support - Level 2
£1,000.00
Every month
£10,000.00
Every year
✓ Upto 20 Task Requests per month
✓ Squarespace Masterclass Course
✓ Image Editing - Upto 2000 Images a Month
✓ Video Editing - Upto 30 Min*
✓ Squarespace Support

BONUS

Buy any Monthly Package and get a FREE Monthly SEO Report

When you sign up for our Monthly Package we will include a Monthly SEO Report for you to monitor your SEO and competitors

  • Backlink Data

  • Website Overview

  • Keyword Metrics

  • Local Marketing

Squarespace Masterclass

We include our Squarespace Masterclass Course with all Our Technical Support Packages INCLUDING the single Task.

Module No. 3

SITE STYLES

Learn about the design elements of Squarespace, how to test new ones and how to focus on showcasing your Brand Colours

Module No. 1

SQUARESPACE OVERVIEW

We want you to learn how to use Squarespace, this could be editing text, uploading an image or writing a blog. With this course we show you each part of the dashboard.

Module No. 2

PAGE BUILDER

Throughout the course we build full pages that enable us to show you how to craft a webpage you may need or want to rebuild your own.

What you’ll get

  • Unlock Creativity

    🚀 Ignite your creative spark and craft stunning websites that stand out from the crowd. 🎨

  • Master Squarespace

    🧙‍♂️ Gain full command of Squarespace's tools and become a website wizard in no time. 🧙‍♀️

  • Template Excellence

    🌟 Tailored for ALL OUR template's brilliance, this course helps you make your site shine like never before. 💎

  • Mobile Magic

    📲 Design websites that work like magic on all devices, capturing wider audiences and boosting your reach. ✨

  • Boost Online Presence

    🚀 Elevate your digital footprint effectively and let your website do the talking for you 24/7. 🌐

  • Affordable Access

    💡 Quality education at an accessible cost—no need to break the bank to launch your online dreams. 💸

Other Services

Full Website Build

  • We always suggest having a few months to plan and complete a project and its associated media, but things happen. We have the ability to deliver a Website in as little as 24 Hours. 📅🚀

  • To make this service the best for you, we recommend having content ready to go. However, if you don't have time for that, there is an add-on we offer. We will create all copy, images, videos, and articles for your brand. 📸🎥📄

  • We don't have any specific prices in mind for our services, we just offer a few different packages that start at £1,000 for the basic service and go up to £6,000 for the rapid delivery. 💼💷

lightroom after a shoot

Media Shoot

  • Our shoots have two different paths, a fully planned, researched, storyboarded video that only the content needed will be filmed.
    Or
    A day onsite with a general plan, but not a fixed recording schedule. 🎬📽️

  • Both shoot types we offer have the following included:

    • One Half Day On-site Shooting 🎥🏞️

    • Editing of Media (Video & Stills) ✂️📸

    • 2 Editing Revisions 🔁🎞️

    • Individual Platform Exports (Tiktok, Facebook, Instagram) 📤📱

  • We can offer any level of shoot needed, from fully custom set builds, actors, and even 8K footage. Sometimes, for enterprise level shoots, it may be best to hire a studio. 🎥🎬🏢

Technical Services

  • The list of tasks we are able to complete for you range from editing images, editing video footage, Editing Websites, changing colours or Fonts, but we are very sure we will be able to complete the task. If we can’t do it we will refund you the fee. ✍️✨💼

  • We offer one off Jobs pricing or if you have regular small tasks we offer subscriptions. 📅💼

  • If you submit a task we can’t do, can’t get someone to do for you we will refund your fee. 💰🔙

FAQ

At Square Eighty Six, we understand that every business is unique, and we believe in providing tailored solutions that meet your specific requirements. We work on a wide range of platforms to make sure that we can find the perfect fit for your business, regardless of your budget or product offering. 💼💡

We recognise that not every business needs a fully custom-built website, taking 6 months to build. That's why we build our templates off Real World Websites we have built. 🌐💻

As we build and grow ourselves, you may not find what you need. If that’s the case, message us. 📩👋

  • We design all my websites in Squarespace. We have worked with alot of different platforms, but truly believe Squarespace is the most user-friendly and easiest for YOU to maintain and update as a small business owner. Once your design is set up - updating photos, text, blogs, and products is easy as pie. Plus, I will always be here to help you with any questions you may have! 🤝

  • You can check out Squarespace's hosting rates here. I always advise my clients to choose the yearly rates as it is a huge discount compared to the month-to-month. PLUS since you're hangin' with me, I'll give you a 20% discount on your first year of hosting! 🌟

  • How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. 📱💻

  • Because this is a digital product, there are no refunds available at this time. But I am always here to help you along the way! 🤗

  • A better question is - what can't be?! All page names, a shop or blog page can ALWAYS be added, all fonts, all colours, all graphics, and new or different pages can be added at any time! 🌈✨

  • Afraid not! This logo was created with a custom font just for the demo template. But, I go over creating logo options in my Squarespace Masterclass course! However, if you need a logo and don't know where to head, let me know and I'll recommend someone based on what you are looking for. 💡👍

  • Absolutely! Squarespace has an integrated e-commerce platform that can be added to any Squarespace website! You can read more about the capabilities of Squarespace e-commerce here. 💼🛍️

  • Heck yes! You can add a blog to any Squarespace website and format it to fit in with your brand. Here is an example 📝👌

  • Yes! With the click of a button, you can change all colours and fonts on the website and in the graphics. 🖌️🌈

  • Nope! It's actually better for you not to, and you'll get 20% off your first year of hosting plus your first year of your domain for free! SCORE! 🎉🌐

  • Abso-positively-lately! I have a video walking you through exactly how to connect your domain! 📹🔗

  • To check your Squarespace version, simply follow these steps: In your main menu, navigate to HELP, and you'll find the version displayed at the bottom of that screen! 🧐📋

More Questions?